Your personal information matters to us. This page clearly explains what data you provide when registering with Carry Kiya, how it is used, where it is stored, and how it is kept secure.
Six pillars of security that keep Carry Kiya trustworthy
All data transmitted between your device and our servers is encrypted using TLS 1.3 — no one can intercept it in transit, not even your Internet Service Provider.
All data on our servers is stored with AES-256 encryption. Passwords are never stored in plain text — only bcrypt hashes are kept, making it impossible to reverse-engineer the original password.
Carry Kiya never sells your personal information to advertisers or third parties. Your name, phone number, or email is never shared for commercial purposes.
Under GDPR, you can view, correct, or delete your data at any time. Simply submit a request to our support team and it will be completed within 30 days.
The entire system undergoes a full security audit by third-party cybersecurity experts every quarter. Any vulnerabilities identified are resolved within 48 hours.
If any unauthorized data access is detected, affected users are notified within 72 hours. Transparency is at the core of how we operate.
What Data, Why It's Collected, and How Long It's Kept
| Data Type | Purpose | Third parties |
|---|---|---|
| Name & Address | KYC Verification | No |
| Mobile number | OTP & Support | No |
| Notifications | No | |
| Date of birth | Age Verification | No |
| IP address | Security | Cloudflare only |
| Device Information | App optimisation | No |
| Transaction History | AML Compliance | Legal Requirements |
| Betting History | Service Improvement | No |
From Registration to Secure Storage
During registration or the KYC process, you provide details such as your name, phone number, email, and other information. This is transmitted in encrypted form over an HTTPS connection.
All data is stored on our servers with AES-256 encryption the moment it arrives. Only authorized Carry Kiya personnel can access the information they need.
Data is used solely for service delivery, KYC verification, and legal compliance. It is never shared with advertisers or third parties.
The security of stored data is verified every quarter by external auditors.
If you request account closure, all personal data will be permanently deleted once legal retention obligations have been met (typically 5 years).
The right to know what information we hold about you.
The right to request correction of inaccurate or outdated information.
The right to request deletion of your data where no legal obligation to retain it exists.
The right to object to the processing of your data for specific purposes.
The right to receive your data in a machine-readable format.
The right to request restricted processing while an investigation is ongoing.
Carry Kiya ("we", "our") places the highest priority on protecting your personal information. This Privacy Policy explains what data we collect from you when you use Carry Kiya's website, app, or any of our services — and how we use and safeguard it.
By using Carry Kiya, you consent to the processing of your information as described in this Privacy Policy. This policy should be read alongside our Terms & Conditions.
In plain terms: We only keep the data necessary to provide you with our services. Your information is never sold, never used for advertising, and never shared with third parties without your consent.
Carry Kiya collects data in two ways — information you provide directly, and data generated automatically as you use our services.
When making a payment, your bKash or Nagad PIN never reaches Carry Kiya's servers. Payments go directly through the respective mobile banking system.
Carry Kiya uses your data for the following purposes — and only for these purposes.
Your data is stored on Carry Kiya's secure servers, all of which are housed in ISO 27001-certified data centres with 24/7 physical security, backup power, and fire suppression systems.
Carry Kiya never sells your data. However, it may be shared in the following limited circumstances.
Cloudflare (security & CDN), Evolution Gaming (live casino software), and other technology partners may process limited data. These organizations may only use the data for the purposes specified in their contracts.
Data may be shared with law enforcement in cases involving a court order, a regulatory authority's request, or a money laundering investigation.
To be clear: Your information is never shared with advertising agencies, data brokers, or any other commercial third parties.
Carry Kiya's website uses cookies — small text files stored in your browser that help improve your experience.
Cookies can be disabled through your browser settings — however, doing so may affect certain features of the site.
Under GDPR and international data protection laws, you have the following rights. To exercise any of these rights, email us at privacy@carrykiya.com. We will respond within 30 days.
Carry Kiya strictly does not collect information from anyone under the age of 18. Age is verified at registration, and KYC documents are requested in any case where there is doubt.
If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Carry Kiya follows the highest industry standards for data protection. The following technical and administrative measures are in place.
Carry Kiya may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered mobile number and email. You can always check the "Last Updated" date at the top of the page to see when changes were made.
If you have any questions about this policy or wish to make a request regarding your data, please contact our dedicated privacy team.
Privacy Contact: privacy@carrykiya.com · General support: support@carrykiya.com
Your data is completely secure with Carry Kiya. Register with confidence and enjoy the best betting experience in Bangladesh.
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