Legal Document · Last Updated

Carry Kiya Terms & Conditions

This page defines the relationship between you and Carry Kiya. Please read these terms carefully before creating an account — your rights and responsibilities are clearly set out here.

Last Updated: 1 January 2026
Summary
Minimum age: 18 years
One account per person
Register with Accurate Information
Bonus-specific rollover requirements
Account Sharing Prohibited
Fraudulent activity is prohibited
Terms & Conditions' Key Highlights

Key sections at a glance

Account & Registration

Accounts on carry kiya can only be created by individuals aged 18 or above. Registration must be completed with accurate information, and each person is allowed only one account.

Deposits & Withdrawals

All transactions are processed through secure, verified payment methods. Withdrawals will only be made to registered payment accounts and are processed after KYC verification.

Bonuses & Promotions

All Carry Kiya bonuses are subject to specific rollover requirements. Please read the individual terms for each offer carefully before claiming a bonus.

Prohibited Activities

Multi-accounting, bonus abuse, account hacking, and any form of fraudulent activity are strictly prohibited and may result in account termination.

Betting & Gaming Rules

Once confirmed, bets cannot be cancelled. Carry Kiya reserves the right to review any bet in the event of a technical error.

Responsible Gaming

Carry Kiya is committed to responsible gaming. Users can set their own limits and take a break at any time.

Quick Reference Table
Subject Rules Status
Minimum Age18 years of age or olderMandatory
Number of AccountsMaximum 1 per personMandatory
Minimum Deposit৳500Applicable
Minimum Withdrawal৳500Applicable
KYC VerificationPrior to large withdrawalsConditional
Multi-AccountStrictly prohibitedProhibited
Bonus RolloverVaries by bonusConditional
Account SharingStrictly prohibitedProhibited

1 Introduction & Eligibility

By creating an account, using the platform, or accessing any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between you and Carry Kiya.

Carry Kiya is a Curaçao eGaming licensed online betting and gaming platform. We serve users across Bangladesh and many other countries worldwide. It is your sole responsibility to ensure that online gaming is legal under the laws applicable in your country.

Important: Carry Kiya is strictly for users aged 18 and above. We actively work to prevent underage gaming and reserve the right to verify a user's age where there is reasonable suspicion.

Eligibility Requirements

  • You must be at least 18 years of age.
  • You must be a legally competent individual.
  • You must play under your own name and with your own funds.
  • Online betting must be legal in your country.
  • Your country must not appear on Carry Kiya's list of restricted territories.

2 Account Registration

When registering with Carry Kiya, you must provide accurate and truthful information. Carry Kiya reserves the right to suspend accounts and forfeit balances if registration details are found to be false or misleading.

What You Need to Register

  • Full legal name (as per national ID)
  • Active mobile number (for OTP verification)
  • Valid email address
  • Date of birth (for age verification)
  • Password (minimum 8 characters, including numbers and special characters)

Single Account Policy

Opening multiple accounts under the same person, family, address, device, IP address, or payment method is strictly prohibited. If multiple accounts are detected, all associated accounts and balances will be terminated.

Warning: Keep your account password and login credentials strictly confidential. Allowing anyone else to access your account will be considered a violation of our terms.


3 Deposits & Payments

Carry kiya currently supports deposits via bKash, Nagad, and Rocket. All deposits are generally credited instantly. If there is a delay due to network issues, please contact support.

Deposit Rules

  • Minimum deposit amount is ৳500.
  • Deposits must be made from the registered user's own mobile banking account.
  • Third-party deposits are not permitted.
  • Carry kiya does not charge any deposit fees — however, your mobile banking provider may apply a service charge.

4 Withdrawal Policy

Account verification is required before making a withdrawal from carry kiya. KYC (Know Your Customer) verification is mandatory for first-time large withdrawals.

Withdrawal Process

  1. Log in to the app or website.
  2. Go to the "Financial Transactions" section.
  3. Select the "Withdrawal" option.
  4. Select the amount and payment method.
  5. Verify with OTP.

Withdrawal Timeframe

  • Standard withdrawals: within 10 minutes.
  • If KYC verification is required: 24–48 hours.
  • Large amounts (৳50,000+): 2–3 business days.

Tips: Withdrawals can only be processed to the same payment method used for your deposit. This ensures compliance with our Anti-Money Laundering (AML) policy and keeps your funds secure.


5 Bonuses & Promotions

Carry kiya regularly offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

General Bonus Terms

  • Each bonus can only be claimed once.
  • Winnings from bonuses are subject to rollover requirements before withdrawal.
  • Carry Kiya reserves the right to investigate any suspected bonus abuse.
  • Carry Kiya reserves the right to modify or cancel any promotional offer at any time.
  • The rollover requirement deadline is generally between 7 and 30 days.

6 Betting & Gaming Rules

Carry kiya has a set of fundamental betting rules that apply to all users. These rules are in place to ensure a fair environment for every bettor.

Bet Confirmation

Once a bet is confirmed, it cannot be cancelled — except through the cash-out option designated by Carry Kiya. If a bet fails to process due to a network issue, please contact support.

Technical error

If incorrect odds are displayed due to a software error or data feed issue, Carry Kiya reserves the right to void the affected bets and refund the original stake.

Match result related

  • If a match is abandoned, all bets will be voided and stakes refunded.
  • If a match ends before the scheduled time, the official result at that point will be used.
  • All bets will be settled within 72 hours of the official result being published.

7 Prohibited Activities

The following activities are strictly prohibited on the carry kiya platform. Any violation will result in immediate account termination and legal action where necessary.

  • Multi-accounting: Operating multiple accounts by the same person or household.
  • Bonus abuse: Collecting bonuses using multiple accounts or false information.
  • Selling or Sharing Accounts: Selling or allowing others to use your account.
  • Money Laundering: Using the platform for money laundering purposes.
  • System Hacking: Attempting to exploit or compromise platform security for personal gain.
  • Match Fixing: Participating in or facilitating match result manipulation.

Strict policy: If any of the above violations are detected, Carry Kiya reserves the right to immediately suspend the account and forfeit the associated balance.


8 Account Suspension & Closure

Carry kiya reserves the right to temporarily or permanently suspend any account under the following circumstances.

Reason for suspension

  • Violation of Terms & Conditions.
  • Failed KYC verification.
  • Suspicious transactions or activity.
  • Request from law enforcement authorities.
  • At the user's own request (self-exclusion).

Account closed by user

To close your Carry Kiya account, contact our support team. Once your identity is verified, the account will be closed and any remaining balance will be returned to you.


9 Limitation of Liability

Carry Kiya is not liable for losses caused by technical errors, internet disruptions, or third-party issues. That said, we always strive to resolve any problems as quickly as possible.

Carry Kiya is not responsible for any financial losses arising from betting or gaming. Users place bets at their own risk and should be aware of potential losses, playing only within their means.


10 Changes & Updates

Carry Kiya reserves the right to update these Terms & Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notification will be sent to your registered mobile number or email.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

If you have any questions about these terms, please reach out to our support team: support@carrykiya.com

✅ Done reading the terms?

Join carry kiya today

Play safely on Carry Kiya by following our Terms & Conditions. Welcome to a platform trusted by millions of members.

18+ · Play Responsibly

General FAQ

Withdrawal & App Queries

Withdrawals from Carry Kiya are typically processed within 10 minutes of your request. However, certain factors may shorten or extend this timeframe. First-time withdrawals or amounts exceeding ৳50,000 require KYC verification, which can take 24–48 hours. To withdraw, log in to the app or website, go to "Financial Transactions" → "Withdrawal", enter the amount, and confirm with your OTP. Funds will be sent to the mobile banking number used for your deposit. If there is any delay, please contact our 24/7 live chat support.

This is usually a straightforward fix. Start by restarting your phone and checking your internet connection. If you see an update notification, download the latest APK from Carry Kiya's download page and install it — you can install it over the existing app without losing any data. iOS users can update directly from the App Store. If the app still won't open after installation, check that your phone has enough storage and try clearing the app cache. If the issue persists, send us a screenshot via support and we'll get it sorted quickly.
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